Water damage is the most common type of damage incurred by property, typically resulting from a variety of causes, such as:

  • Broken pipes
  • Toilet overflow and washing machine hose break
  • River flood
  • Fire suppression.

When disasters like these occur, Alliance Reconstruction will be ready to mitigate the damage and execute a reconstruction plan based upon the level of damage. With the use of our advanced drying and cleaning technique, we guarantee an effective and efficient drying process that will restore the appearance of carpet color to look like new.

What do I do after water damage:

  • Stop any type of water flow or leak as soon as possible
  • Remove pools of water and start drying the area to prevent additional damage
  • If you can’t remove the water and dry the area quickly, consider calling a water extraction company
  • Keep receipts from the clean up and give them to your insurance company to be reimbursed

Pull up wet carpeting and rugs as soon as possible. Move wet items to a dry room or to an area with fresh air. If you move items outside, put them in a secure area to protect them from theft.

Notify your insurance company as soon as possible if you have a claim. There should be a toll-free claims number on your policy. Most companies require you to tell them in writing, so follow up with a written notice with information about what happened. When you do file a claim, consult with your adjuster and let them know whether or not you’ve hired a contractor.
The following tips can help ease the claims process:

Review your policy to make sure you understand what it covers and what it doesn’t. If you’re not sure, ask your agent or the company to explain. Visit the Office of Public Insurance Counsel (OPIC) website at www.opic.state.tx.us to find coverage comparisons for most homeowners policies sold in Texas.

Have your policy number ready when you call your company. Be prepared to answer questions about the damage.

Take pictures or videotape the damaged area and any damaged property before you make any repairs. This is especially important if you make repairs before your insurance adjuster has seen the damage.

Don’t throw away anything you removed from the house until your insurance adjuster has seen it.

Make reasonable repairs that are necessary to protect your home and property from more damage, but don’t make large structural or permanent repairs until your company says it’s OK.

Write down everything you spend on repairs and keep the receipts.

Keep a log that lists everyone you spoke with at your insurance company. Note the time, date, name of the person, and what you talked about. Follow up with the company in writing to confirm important details. Keep copies of letters or other documents sent by you and your company to one another.
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